An Open Letter to Future Academic Advisors

Dear Fellow Newbies,

I had a very visceral “Lean In” type of moment with myself a few weeks ago. Having just received a promotion and in the midst of launching head first into conference season, I began to wonder whether or not I should request an update to my business cards. I still had about 300 left with my previous title having only started my job a year ago, but I felt this deep-seeded urge to say to the world “Hey I worked hard, I earned something, and you all should know!” But then that creeping, obnoxious little voice in your head, the same one that tells you that maybe you’re not entitled to an opinion at so-and-so meeting, said loud and clear “Whoa there lady, who do you think you are? Don’t be a show-off. Don’t make noise because you’re already pushing your luck.” But then the spirit of Sheryl Sandberg whispered in my ear and said “Hey stop that! Claim your new title. Get some coffee, too” and all was right with the world again. 

That issue that we all face sometimes, feeling “like a fraud” in your job, because you are brand new to a position, or too young, or too inexperienced…maybe that never goes away. One thing is for sure, however, that if we let that voice get too loud, we can keep ourselves from really making a difference in the places that we work. As graduate students and new professionals, we sometimes need to remind ourselves that we are more than capable. We can be great educators and show everyone that we understand the complexities of the field, can apply our training, and really discuss the big issues higher education is facing today. 

Sitting in a room of soon-to-be graduates excited about their upcoming post-graduation adventures is a great re-energizer. This time of year is always tough to get through---between the grim weather and the post-holiday lull (and for me, the pacing of a quarter school like Drexel), life seems to be sucked out of you on a daily basis.  “You are here for them”, a mantra muttered under one’s breath regularly when speaker contracts, committee meetings, and purchasing card reconciliation bog down the day-to-day. It’s a reminder that we are in a unique position with a heavy responsibility – as mentors, teachers, soundboards for future aspirations—operating in a very strange hybrid world in which our students must navigate intellectual pursuits, identity development, and financial and personal hardship all at the same time. So then how can we become better allies to our students (in all senses of the word)? How do we move the profession forward in order to make sure that 10, 15, 20 years from now we still have the privilege of getting to do this job? 

I think it comes down to that educator’s mantra…you know the one, that phrase that’s haunted your subconscious since Student Affairs 101: theory to practice, theory to practice, theory to practice. I refuse to believe that I was the only one that had nightmares about this…”Dear Ed.M. student, we will send your Master's degree in the mail once we receive visual confirmation that the words ‘Theory to Practice’ have been tattooed to your face” Etc., etc. Before the big kid money, when ‘the job search’ was an ever-present cloud looming over your head and you spent your days figuring out if it was actually possible to buy gas using only nickels, at least one chunk of your day--every day in fact--was devoted to theories and readings and readings and theories. Magolda and Chickering and Dewey, oh my! You remember, when you were at the height of paper-writing hysteria, you started wondering things like whether you should get a “Challenge and Support” t-shirt made and hey, maybe faculty would be more generous with your grades if you wore it to class once in a while. 

Two years into the field I have slowly come to realize that the kind of developmental and educational psychology foundation we received has been extremely critical in becoming an effective educator, especially when the tough cookie (you know the one) knocks on your door hoping for some direction. When I think back, however, I realize that for whatever reason I didn’t make it a point to do the deep dive with theory as applied to academic advising, the role I had always seen myself taking on later. Student Life, Residential Living…those were always the coursework’s main focuses it seemed, with the nuances of career and academic advising as peripheral inquiries if we had the energy between writing papers and working our assistantships. Or maybe at that point I just lacked the insight (and time) to analyze the intersectionality of student development theories and the specific realm of advising I find myself in today. 

After picking up a copy of NACADA’s Academic Advising Approaches (2013) to prepare for a number of academic program interviews, I discovered two new friends that somehow captured in neat(ish) models the spirit of student mentorship I had always strived for: Socratic Advising and Advising as Teaching. Socratic advising involves the use of reflective exercises such as journaling and goal setting. Advisors facilitate lines of questioning that encourage students to think about the logic behind their decision-making. If you’ve ever had a student say that wanted to be an engineer but then share that they were not “a fan of doing math” you’ll see why this is a useful tool. Advising as teaching posits the idea that you are in fact a complete educator, with the ability to provide the student an experience similar to what they would get in a regular classroom setting (and I would dare say, better). You get to know your students and their academic strengths and challenges. Advising sessions have learning goals, action plans, and follow-ups and, for the really ambitious, you might even create an advising syllabus at the beginning of the academic year to really frame the expectations for the relationship and the purpose of your future meetings. Both of these models pull from the many student development theories we’ve learned and can be used to help you impact the student experience in positive ways—which is always the goal at the end of the day, isn’t it? (More on these two models if you happen to be interested in seeing my session ‘Perspectives on Socratic Advising and Advising as Teaching for New Professionals’ taking place at ACPA 2016 on March 7th in Montreal)

All of this comes down to a very important question—So What? Who cares? Is this a valuable thing to think about? Faculty mentors wrote this question all over my culminating thesis drafts and these days I scribble it on feedback for my students’ work regularly. Even as graduate students and new professionals at the bright beginnings of long careers in education, we should take the time right now to probe these questions and think about the “big picture.” Why are student advisors important? Why should we care that institutions place value on our roles? In an era when all types of organizations are making the sprint towards faceless digital processes, where do professionals like us fall? Some think that the every day transactional aspects of our jobs as academic advisors (overrides for course restrictions, degree clearance, etc.) are the only things we do. Proponents of the “cutting the fat” (aka ‘There are too many administrators!’) strategy of revamping higher education think that one day we could all be replaced by cheaper, more efficient “robots” (software) that can give students exactly what they want and the answers they need when they want it. And if that’s really how people feel, those with power and influence anyway, that could spell big trouble for our jobs in the future.

But that’s the problem, isn’t it? The road to helping students develop into ambitious, well-adjusted, and resilient individuals is not about handing over easy answers. Although their words and actions sometimes don’t provide great evidence to the fact, our students are adults that need to learn how to trail blaze. With that said, tossing 18-year olds into the proverbial deep-end isn’t necessarily the best idea either. For many, college is the first opportunity they have ever had to explore new terrain without the every day guidance of guardians or the comfort of familiar communities. To be clear, I’m not advocating for a full-scale return of in loco parentis by any means, but there has to be a balance—a sweet spot—somewhere between being Mother Duck and feeling like you staff a customer service desk. That is where a well-trained, patient, compassionate educator comes in: armed with common sense and a handy network of campus resources, as well as confidence in their ability to use their own education. An advisor has critical influence. The most successful seniors will tell you that a great someone was in their corner, asking the right questions, proofreading applications to graduate school, conducting mock interviews, introducing them to this amazing dean or that brilliant professor, and always having a box of tissues ready for the really rough patches. 

“The higher education landscape is changing” is a very buzz-wordy thing to say these days—maybe the more compelling reminders are that budgets are getting cut, people are being laid off, and accreditation bodies (scary) and parents (scarier) are in a constant hovering state. So how do we approach the future of our field, all things considered? At minimum, be comfortable talking about these issues early in your career, be proud of your training, continue to develop it, and advocate for your profession as a critical part of a student’s ability to thrive. With many answers still blurry, one thing at the very least seems crystal clear: if we see ourselves (and allow our directors and deans and provosts to see us) as simply walking and talking degree auditing software, we won’t be here for much longer.  That scares the heck out of me because I have a fantastic job working with some of the smartest and most daring young people I have ever met. Not to mention, I also really dig my new business cards. 

Sincerely,

Also Still a Newb


Ana Castillo-Nye is the Program Manager for the Pennoni Center For Interdisciplinary Inquiry at Drexel University and advises in the college's individualized major program. After completing her B.A. with a concentration in Industrial and Organizational Psychology at Rutgers University in 2011, she continued with graduate studies at the School of Education where she received her Ed.M in College Student Affairs/Higher Education Administration in 2014. She believes in cultivating student personal and professional growth with the goal of facilitating leadership development that approaches problem solving in the systemic mindset. She tries to challenge students to learn how to move between“small lens” and “big lens” thinking. Within and outside of academia she is interested in issues regarding educational access, specifically related to immigration advocacy/reform as well as educational and leadership opportunities for women globally.

Valuing (and Maximizing) Our Time Away

* This post was originally featured on The OOHLALA Blog.

As the holiday season approaches, many of us will be taking some well-deserved time off from work, classes, and so forth. Unfortunately, this may be some of the only time we take off during the year. Which is why it’s important to use this time to its full advantage. I’ve found that adopting certain personal habits can help me to make the most of my time off.

Spread time throughout the year

Some people only take time off when it is given to them through holidays or forced upon them by others. I personally have taken the stance of giving myself long weekends and “mental health days,” throughout the year.

It helps to sprinkle time off throughout the year in order to minimize the impact of daily stress on your physical and mental well being.I always enjoy my random days off during the week even if they just help me get errands done. Giving myself this periodic time off allows me to better focus on the work I need to do during my regular hours.

When you’re away, be fully present

Unplugging fully from our work lives while we’re away is important, since any part of us that still lingers back at the office is a part that can’t fully enjoy the experience of being away. This means turning off notifications, putting our phones on “do not disturb”, and not checking our email.

I know I’m not perfect with this, but I’m trying to be better, especially whenever I leave for an extended period of time. Trust your colleagues to be able to take care of things in your absence. Also, the more work you can get done ahead of time will help you be mindful of where you are in the moment. Asking for help is also important. In return, you can help others out when they need the same from you later on.

Share the time with others

Another thing I value about having time off  is sharing this time away with others. You can maximize the emotional benefit of getting out of your routine by taking a trip with a family member, partner, or good friend and deepening those connections. It can be something you share and remember for a long time to come. It will be as fulfilling, if not more so, than if you just went on your own.

I always appreciate the opportunity to see friends that have moved across the country. It’s great to be able to share time with them after not having seen them for awhile and it’s also an opportunity to see new places which helps to broaden my horizons.

Another point here is to take pictures of your trips and time away to document the experience so you can share it with others. In the past few years I have become more sentimental about major life experiences. Having some artifacts and photos from my adventures has allowed me to share those experiences with others.You don’t need to share photos on social media at the exact time you take them, (see the previous point of unplugging), but sharing memories with friends and family allows us to reap the benefits of our journeys time and time again.

There are many benefits to taking time away from our normal routines. We can keep in touch with old friends, make new connections, experience amazing new places, and most important of all, we allow ourselves to grow and relax. This can help us to do our best work for our students and role model positive behavior for them. I hope you can take some time off soon—even if it is only a long weekend—to be present somewhere outside of your routine.

Here’s to nourishing, renewing, and growing ourselves all year long!

Geeky Office Décor Series: Mauricio Gómez Montoya

This week we're featuring the awesome office of Mauricio Gómez Montoya, Retention Specialist with the Office of Multicultural Affairs at the University of Kansas.

Here's what Mauricio had to say about his space:

"I love my job. It’s challenging, rewarding and ultimately really fun. However, if I’m going to spend over 40 hours per week at work, I’m gonna make this place look and feel like home. I’m a huge Marvel & Star Wars fan, I also love sports and cultural artifacts. I’ve tried to blend these interests into the look of my office. Initially, I did this because of what I thought these items said about me. It made me feel “cool” and express my interests. I’ve noticed that the decoration of my office has inspired my students to trust me more if I put myself out there. I they feel like they really know me.

Over the last year, I’ve asked students if I should “rebrand”. I’m progressing in my career and it has made me questioning if there is room for a Tie Fighter or a Spider-Man poster in the office of a Senior Student Affairs Administrator. After many conversations with my students, I realize that there is. My students (and some colleagues) made me promise to not get rid of my “nerdy stuff” when I advance. They gave me a different perspective on the issue. It’s not what my office says about me, it’s about how students feel when they’re in it. One of my students said: "I feel intimidated when all I see are degrees and encyclopedias in my faculty’s office. But Spider-Man? I can talk about Spider-Man.”

Good practices in Student Affairs rely on relationships across campus. Relationships are based in trust. If your students (and colleagues) know you, they will trust you and if they trust you, they’ll listen to you. I’ve bonded on several occasions with students because of the conversation starters in my office. Whether it is the giant Spidey poster on the wall, the Gumball dispensing Yoda on my desk or the Jimi Hendrix portrait, students feel like they can relate and ultimately, feel more comfortable.

These conversations have lead me to think it’s time to redefine the idea of professionalism in student affairs."

What I really like about Mauricio's office is that it features Spider-Man (a personal favorite of mine), as well as the other diverse interests that he showcases in his space. I also appreciate how Mauricio shared the doubt he experienced as he thought about moving up professionally. I think we can all be our genuine selves no matter what we want to do professionally. Especially in our field, we should be encouraging professionals to be themselves so that we showcase a positive example for our students. I know it was transformative for me to accept that I can be myself and also be an effective leader and professional. It's awesomely poignant that Mauricio's students helped him realize that he should keep his geeky decorations up in his office.

Many thanks to Mauricio for sharing his space with us.

Stay tuned for more awesome offices in the coming weeks!

Thanks for stopping by!

Geeky Office Décor Series: Tyler Miller

This week we're featuring the awesome office of Tyler Miller, Assistant Director for Housing & Residential Services at University of California, Santa Barbara.

Here's what Tyler had to say about his space:

"As you can see my office isn’t the typical “professional” looking office. I have a ton of stuff. The reason for this is during my day. Most of the people who come into my office are students and/or people who work with students. My office is meant to be a “conversation starter.” Generally someone comes in and finds something they can right away connect with me about without me digging and asking a lot of questions. Whether it’s my Dunder Mifflin shirt, my Batman, Star Wars, Doctor Who stuff, or my sports memorabilia, there is generally something for everyone. You can’t see it in my pictures, but I even have a working 8 track player with 8 track tapes. There are also tons of pictures of my previous staffs. Again, you can’t see it, but one of my former staff members was such a Doctor Who fan, as part of a secret Santa gift exchange she designed a painting where she wrote my families name in Gallifrayen. The people who come into my office and connect with me aren’t always the people who would connect out in the halls. It is a “safe space” for discussing all sorts of pop-culture questions such as “what do you think about Ice-Man coming out?” or “Did you hear what happened with the Bat-woman comic book?” I am able to discuss social justice issues in the safe context of pop-culture and comic books, and it opens a new world for me. Finally – I love sharing the process of critical thinking as we discuss topics such as “who would win – Batman or Superman?” (Batman, obviously) or “is there anyone Batman couldn’t beat?” (No, obviously).

So there ya have it."

What I really like about Tyler's office is the diversity of interests showcased as well as Tyler's emphasis of critically analyzing pop culture like comic books (I always joke that I take my entertainment very seriously). Looking for the deeper meaning in the stories we all share is an amazing way to connect. Those emotional bonds are a powerful positive force for us to feel understood, not just through the story but also through others understanding it (and us) as well.

Many thanks to Tyler for sharing his space with us.

Stay tuned for more awesome offices in the coming weeks!

Thanks for stopping by!